COMPANY REFUND POLICY/SATISFACTION GUARANTEE
If for any reason you are not completely satisfied with any annkang Wellness Sdn Bhd product that you have ordered, you may receive a full refund, credit or exchange if you return the product(s) and proof of purchase within 30 days of the original invoice date to annkang Wellness Sdn Bhd, or to the applicable Associate on a retail basis. Commission previous paid for the sale of such products will be deducted from future commission payments to those who received such commissions. Literature and other non-consumable items are not returnable under this policy unless otherwise required by law. Shipping and handling costs are not refundable. annkang Wellness Sdn Bhd will be generous in its application of this policy, but reserves the right to reject returns and abuses this satisfaction guarantee by excessively returning products and in cases involving fraud or manipulation of the Compensation Plan.
Buy back policy-for members who have been terminated
Upon cancellation of membership, the company shall buy back any marketable goods sold to the members within 6 months at a price not less than 90% (after taking consideration of commission paid + handling charges).